We're building something new in the Philippines
Manila is where the Symbos story is just beginning. With offices in Ortigas and Pasay, we're building the business from the ground up. For you, that's a rare chance to get in at the start, take real ownership, and grow as fast as we do.
You'll get the pace and possibility of a startup, with the security and standards of a company that has been doing this for decades. All the excitement of building something new, with some of the sharpest minds in BPO.
And your work won't go unnoticed. Effort is seen here, great work is recognised, and you'll be surrounded by people who bring their ambition and energy every day. If you want a career with room to move and a real say in what we create, come build it with us.
Employee Experience at Symbos Philippines
Every year, we ask our people about their experience working at Symbos. Their feedback helps us celebrate what's working well and identify where we can improve. This is what they have told us this year.
Employee Engagement
9.3/10
Participation Rate
82%
Date Surveyed
Nov 2025
Workplace Culture & Belonging
Employees describe Symbos Philippines as a welcoming and inclusive workplace where strong relationships and teamwork create a positive employee experience. Many highlight the friendly atmosphere, approachable leaders and sense of belonging, with colleagues working together to create an environment where people feel connected, supported and proud to be part of the team.
Manager Support & Development
Employees frequently highlight the guidance, coaching and development opportunities provided by leaders and supervisors. Regular feedback, clear expectations and ongoing support help employees build capability, strengthen performance and continue developing their skills while progressing in their careers.
Employee Voice & Inclusion
Employees report having opportunities to share ideas, provide feedback and contribute to discussions that shape their work and workplace. Many describe an open environment where different perspectives are welcomed, helping employees feel involved, respected and able to make a meaningful contribution to the organisation.
Current Open Positions
Real-Time Analyst (RTA)
Manila, Metro Manila, PhilippinesOperations Coordinator
Manila, Metro Manila, PhilippinesCustomer Service Associate (Back-Office - Fixed-Term)
Manila, Metro Manila, PhilippinesHRIS Administrator
Manila, Metro Manila, PhilippinesAccounts Payable Specialist
Manila, Metro Manila, PhilippinesAccountant
Manila, Metro Manila, PhilippinesFrequently Asked Questions
Employees describe Symbos Philippines as a welcoming and supportive workplace where people enjoy working together and helping one another succeed. Many highlight the friendly culture, people-focused leadership and strong sense of belonging, with employees often feeling like part of a close-knit team.
Symbos Philippines offers a range of career opportunities across our CX & Managed Services business. Roles range from customer service, operations, leadership, workforce management, quality, learning and development, technology, HR, marketing and support functions. Team members are encouraged to develop new skills and build their careers through ongoing coaching, guidance and development opportunities.
Employees frequently describe a positive and collaborative culture built on teamwork, respect and open communication. Many appreciate the supportive environment, approachable leaders and strong relationships between colleagues, creating a workplace where people feel valued and connected.
Employees highlight the guidance, coaching and support they receive from supervisors and leaders. Regular feedback, clear expectations and access to the knowledge and resources needed to perform effectively help employees build confidence and continue developing in their roles.
Employees most commonly highlight the supportive culture, welcoming team environment and approachable leadership. Many also value the collaboration across teams, opportunities for development and being part of a workplace where people genuinely care about one another's success.
The Employee Experience information on this page is based on feedback provided directly by Symbos employees through our annual employee engagement survey, conducted in May 2026. The themes, insights and FAQs have been developed using employee responses and sentiment analysis to reflect the experiences, opinions and perspectives shared by our people. The results help us understand what we do well, where we can improve and what matters most to employees across Symbos Philippines.
You can check the progress of your application at any time via the applicant portal here. Remember, we'll contact you via phone or email so please make sure you keep your contact details up to date and check your junk mail folder. If your contact details change, make sure you login to your applicant profile to update your information.
Yes of course, you can apply for multiple opportunities if you feel they match your skills, experience and qualifications.
Absolutely! The best way to be notified about new jobs that match your areas of interest is to sign up to job alerts which can be found at the bottom of every page. A job alert is an automated email that you will receive when a new role is advertised. Job alerts can be customised to match your preferences such as location or preferred role type.
Once you have signed up, you will be among the first to know about any new opportunities that we post!
