We're building the future of customer experience
Australia is where the Symbos story began, and today our teams across Melbourne and Sydney continue to play an important role in shaping what's next. Whether you're starting out, looking for your next opportunity, or ready to take the next step into leadership, you'll find a workplace that combines the stability of an established Australian business with the energy and ambition of one that's continuing to grow and evolve.
Across our sites, you'll work alongside supportive leaders and teammates who genuinely want to see you succeed, build skills that can take you further, and make a real impact helping some of Australia's leading organisations deliver better customer experiences every day. With opportunities across our contact centres, you'll find plenty of room to grow, develop and build a meaningful career at Symbos.
We'd love you to be part of it.
Employee Experience at Symbos Australia
Every year, we ask our people about their experience working at Symbos. Their feedback helps us celebrate what's working well and identify where we can improve. This is what they told us in our last engagement survey.
Employee Engagement
7.6/10
Participation Rate
75%
Positive Sentiment
71%
Date Surveyed
Nov 2025
Employee Voice & Feedback
Employees describe an open and inclusive workplace where ideas, feedback and different perspectives are welcomed. Many feel comfortable sharing their views with leaders and colleagues through regular conversations and open communication, helping create an environment where employees feel heard, respected and able to contribute to positive outcomes.
Teamwork & Collaboration
Employees frequently highlight the collaborative nature of their teams and the willingness of colleagues to support one another. Many describe an environment where knowledge is shared openly and people work together to achieve quality outcomes, creating a positive workplace and strong sense of connection. This collaborative spirit is often cited as a key reason for job satisfaction and a desire to stay with the company.
Manager Support & Growth
Employees value the support, guidance and encouragement they receive from managers and team leaders. Many highlight opportunities to learn new skills, take on new challenges and continue developing professionally, while also feeling connected to the organisation's values, purpose and commitment to helping employees succeed.
Current Open Positions
Customer Service Representative
Wantirna South, VIC, Australia, 3152Contact Centre Manager
CBD, Melbourne CBD, VIC, Australia, 3000Learning and Development Consultant
Wantirna South, VIC, Australia, 3152Inbound Customer Service Representative
Wantirna South, VIC, Australia, 3152Customer Service Representative
Wantirna South, VIC, Australia, 3152Inbound Sales Consultant - Engie
Wantirna South, VIC, Australia, 3152Frequently Asked Questions
Employees describe Symbos Australia as a supportive and collaborative workplace where people are encouraged to contribute ideas, work together and continue developing professionally. Many highlight approachable leaders, strong team relationships and an environment where employees feel valued and empowered to make a meaningful contribution.
Employees frequently describe a culture built on open communication, inclusivity and collaboration. Many feel comfortable sharing ideas, offering feedback and working alongside colleagues who are supportive, respectful and focused on achieving quality outcomes together.
Employees highlight the support they receive from managers and colleagues, with many describing leaders as approachable, encouraging and invested in their success. Guidance, constructive feedback and access to the resources needed to perform effectively help employees feel confident and supported in their roles.
Many employees value the opportunities available to learn new skills, take on new challenges and continue growing professionally. Employees often describe their work as both rewarding and developmental, with experiences that help build capability and support long-term career growth.
Employees most commonly highlight having a voice, working in collaborative teams and receiving strong support from leaders and colleagues. Many also value the opportunities for professional development and the ability to contribute to meaningful work that aligns with the organisation's purpose and values.
Many employees feel their opinions are heard and valued, with leaders encouraging open communication and diverse perspectives. Employees often describe being comfortable sharing ideas and suggestions, contributing to a workplace culture where feedback plays an important role in continuous improvement.
The Employee Experience information on this page is based on feedback provided directly by Symbos employees through our annual employee engagement survey, conducted in May 2026. The themes, insights and FAQs have been developed using employee responses and sentiment analysis to reflect the experiences, opinions and perspectives shared by our people. The results help us understand what we do well, where we can improve and what matters most to employees across Symbos Australia.
You can check the progress of your application at any time via the applicant portal here. Remember, we'll contact you via phone or email so please make sure you keep your contact details up to date and check your junk mail folder. If your contact details change, make sure you login to your applicant profile to update your information.
Yes of course, you can apply for multiple opportunities if you feel they match your skills, experience and qualifications.
Absolutely! The best way to be notified about new jobs that match your areas of interest is to sign up to job alerts which can be found at the bottom of every page. A job alert is an automated email that you will receive when a new role is advertised. Job alerts can be customised to match your preferences such as location or preferred role type.
Once you have signed up, you will be among the first to know about any new opportunities that we post!
