Careers at Symbos

Join Symbos and be part of a team that's redefining excellence in business process outsourcing across Australia, New Zealand, and Fiji.

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Graphic Designer

  • Manila, Metro Manila
  • Project
  • Symbos - CX & Managed Services

We are looking for an experienced Graphic Designer to support an Australian multi-venue hospitality group.

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Contact Centre Agent - Billing & Provisioning

  • Suva, Central Division
  • Fixed-Term
  • RCL Services

Provide exceptional customer support by accurately processing billing inquiries, service provisioning requests, account changes, and issue resolution while ensuring a seamless customer experience and adherence to quality and compliance standards.

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Hardship Officer

  • Docklands, VIC
  • Full-time
  • Symbos

Support customers through financial hardship with care, assessing applications and delivering tailored solutions.

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Warranty Administrator - Nissan

  • Mulgrave, VIC
  • Full-time
  • Symbos

Represent Nissan Australia at their head office in Mulgrave & handle pre-approval warranty claims across ANZ as part of the National Operations Team.

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Payroll Officer

  • Melbourne CBD, VIC
  • Full-time
  • Symbos

Payroll Officer supporting accurate, compliant payroll across a growing international workforce.

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Trainer

  • Manila, Metro Manila
  • Full-time
  • Symbos - CX & Managed Services

We are looking for an experienced Trainer to deliver engaging new hire, process, systems and refresher training across Symbos programs.

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Customer Account Coordinator

  • Manila, Metro Manila
  • Full-time
  • Symbos - CX & Managed Services

We are looking for a Customer Account Coordinator to join a pioneer team supporting Australian business customers.

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Investigations & Remediations Officer

  • Manila, Metro Manila
  • Full-time
  • Symbos - CX & Managed Services

We're looking for an Investigations & Remediations Officer to support the identification, investigation and resolution of operational incidents, compliance breaches and control weaknesses across customer operations.

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Quality Assurance & Compliance Officer

  • Manila, Metro Manila
  • Full-time
  • Project
  • Symbos - CX & Managed Services

We're seeking a Quality Assurance & Compliance Officer to help safeguard the quality, integrity and compliance of customer interactions across customer operations.

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WFM - Scheduler

  • Manila, Metro Manila
  • Full-time
  • Symbos - CX & Managed Services

As a WFM Scheduler, you will build and maintain accurate schedules, training rosters, break plans and workforce reports for an emergency roadside assistance program.

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Business Support Coordinator (Back-office)

  • Manila, Metro Manila
  • Full-time
  • Symbos - CX & Managed Services

We are looking for an organised and detail-focused Business Support Coordinator to provide administrative and operational support to the client’s Sales team.

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Customer Service Representative

  • Dandenong, VIC
  • Fixed-Term
  • Recoveriescorp

Deliver exceptional customer service by understanding each individual's financial situation and offering tailored support and solutions.

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Senior HubSpot Developer

  • Manila, Metro Manila
  • Project
  • Symbos - CX & Managed Services

We are seeking an experienced Senior Web Developer to take ownership of a growing portfolio of WordPress, WooCommerce and Shopify websites. 

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Team Leader - Roadside Assistance

  • Manila, Metro Manila
  • Full-time
  • Symbos - CX & Managed Services

As a Customer Service Team Leader, you will lead a team of Customer Service Associates supporting an emergency roadside assistance account. You will coach agents, guide real-time service delivery, support escalations and help the team meet customer experience, quality, compliance and schedule-adherence expectations.

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Inbound Sales Agent - Engie

  • Wantirna South, VIC
  • Casual
  • Symbos

Our team is growing! Be part of a Contact Centre program handling inbound calls for new and existing customers! Great earning potential!

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Recruitment Consultant

  • Suva, Central Division
  • Full-time
  • RCL Services

Drive end-to-end recruitment by sourcing, assessing, and placing top talent while partnering with hiring managers to deliver exceptional candidate and client experiences.

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Legal Counsel

  • Melbourne CBD, VIC
  • Full-time
  • Symbos

Commercial Legal Counsel role partnering with leaders on contracts, compliance, risk and strategic business decisions.

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Customer Service Representative

  • Boxhill, VIC
  • Fixed-Term
  • Full-time
  • Recoveriescorp

Deliver exceptional customer service by understanding each individual's financial situation and offering tailored support and solutions.

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Team Leader (Digital & Inside Sales)

  • Manila, Metro Manila
  • Full-time
  • Symbos - CX & Managed Services

We’re looking for a Team Leader to oversee our Digital Sales and Inside Sales (Inbound) teams, driving performance across customer engagement, lead management and conversion.

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Team Leader - Collections

  • Melbourne CBD, VIC
  • Full-time
  • Recoveriescorp

Drive performance, deliver strong collection outcomes, and lead a team to consistently achieve client targets, service levels, and quality standards.

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Quality Specialist - Collections

  • Manila, Metro Manila
  • Full-time
  • Symbos - CX & Managed Services

As a Quality Analyst, you will monitor, evaluate and improve the quality, compliance and customer experience outcomes of a collections operation.

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Solicitor

  • Sydney CBD, NSW
  • Full-time
  • Mason Black and Mendelsons Lawyers

Build your advocacy skills, manage your own matters and develop specialist litigation expertise.

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